Operating Instructions that detail how to set-up and use your Hāngi Cooker are provided with each purchase. There are many ways to prepare a Hāngi and our suggestion is that customers do not limit themselves to the methods described in our Operating instructions.

Rather, we recommend using our cooking methods as a starting point from which to experiment in order to perfect your own preferred way of preparing a Hāngi meal.

For instance why not try an alternative to Manuka wood chips, which whilst is known for creating that unique and recognisable smell of Aotearoa, we’ve been just as happy with the results we’ve gotten from using River Red Gum, Mountain Ash and Apple Wood smoking chips and sawdust which are all easily attainable here in Australia.

All of our Hāngi Gear branded products are manufactured in Australia from components originating from here or overseas, as is the case with our Keg Cookers and Hessian Covers which include materials sourced from overseas but are manufactured here in Australia.

Our Stainless Steel Baskets, SS Handles and Muslin Cloth Stocking products are all manufactured in Melbourne. Whilst our wood chip and sawdust products are sourced from producers operating in Victoria and along the West Coast of New Zealand.

Yes, all products listed on the website are in stock unless otherwise indicated. If we do temporarily run out of stock, such occurrences will be clearly visible on our product pages.

Yes, depending of course on your custom requirements. Please use our Contact Us form or call us to discuss your custom design ideas.

Delivery is calculated on a order by order basis which takes into consideration the weight, volume and destination of your order.

Yes, we require a 20% deposit on all Lay-by orders and require receipt of full payment within 6 months in increments of your choosing.

All orders will be released once full payment has been received. If you change your mind within 30 days we will refund your deposit in full after 30 days your deposit will be held. 

Please indicate on your Hāngi Cooker or Accessory order form if you want to Lay-by an order.

Kia ora. Hopefully we can assist with your urgent enquiry. Please call us on 0490 955 787 or email hangigear@gmail.com ASAP.

We commit to sending your order in 100% biodegradable and home compostable packaging. We have worked hard to source packaging materials that not only protect your items during transit but also do not harm the environment when disposed of and also doesn’t contribute to the ever growing problem of single use plastic waste pollution.

(On occasion Australia Post may use non compostable tapes, if for instance you order Express Shipping. We have no control over avoiding such occurrences of this type when plastic tapes are used).